Written by Helen Partzstaff writerEdited by Robert Lakinstaff editor

Written by Helen Partzstaff writer

Edited by Robert Lakinstaff editor

Lloyds and Barclays among UK banks named in crypto transfer complaints, advocacy group says

Latest NewsPublishedOct 20, 2026

UK banks are facing scrutiny over crypto transfer limits and bans as Stand With Crypto reports thousands of complaints ahead of the country’s 2027 regulatory regime.

Some of the biggest banks in the United Kingdom are facing fresh scrutiny over cryptocurrency transfer restrictions after thousands of customers reported difficulties moving money to crypto platforms.

Crypto advocacy group Stand With Crypto stated 9,803 people submitted 10,092 complaints to UK banks over restrictions on transfers to crypto platforms during a 90-day period between May and August 2026. The complaints were submitted through the group’s online tool, as reported by a report reviewed by Cointelegraph on Tuesday.

Lloyds Banking Group, one of the UK’s largest banking groups, received the most complaints at 2,297, followed by Barclays with 1,569 and NatWest Group with 1,278, the report found.

The complaints raise questions about access to crypto services in the UK as the country prepares to introduce a new regulatory regime for digital assets in 2027.

UK banks differ on crypto transfer limits

Barclays and HSBC UK were listed as limiting crypto transfers to 2,500 British pounds ($3,300) per transaction and 10,000 pounds ($13,300) over 30 days.

Six banks, including Starling Bank, TSB and Chase UK, were listed as banning crypto-related transfers entirely.

Meanwhile, Lloyds Banking Group and Revolut were classified as having no published crypto transfer restrictions, despite receiving customer complaints.

Revolut’s official support page, nevertheless, states that transfers to “some cryptocurrency exchanges” are unsupported. A Stand With Crypto spokesperson stated this appeared to be a technical issue rather than a stated policy.

Banking restrictions threaten UK crypto hub ambitions

Nick Jones, founder and CEO of Zumo, told Cointelegraph that banking restrictions are a common problem among UK crypto founders and could undermine the country’s ambitions to become a global crypto hub.

“This issue of restricted access to banking services needs to be urgently addressed in order for UK crypto firms to have a level playing field where they can grow and scale,” Jones stated.

Related: Advocacy group pushes back on banks’ lawsuit against OCC over charters

Jones also warned that the UK’s incoming crypto regulatory regime may not resolve the problem. Although companies are preparing for mandatory Financial Conduct Authority approval in October 2027, access to a business bank account falls outside that framework, he stated.

Without coordinated action, companies could obtain full authorization yet remain unable to open a UK business bank account, Jones added.

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Cointelegraph is committed to independent, transparent journalism. This news article is produced in accordance with Cointelegraph’s Editorial Policy and aims to provide accurate and timely information. Readers are encouraged to verify information independently.

• Banks
• United Kingdom
• Revolut
• Cryptocurrency Exchange
• Regulation

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This article references reporting from cointelegraph.com.